So I had a message on my answering machine at home last week from my lcoal KYFB office to call them about our automobile policies. I thought to myself oh great they have raised the rates on everything else including my truck this year so I guess they are going to raise the rates more...Nope, even more fun. They want to take all of our vehicle policies and put them into one big policy where all of our vehicles are billed together. That might be ok for a typical husband/housewife scenario but my wife and i have EVERYTHING seperate. So having our vehicles slammed together and billed together is just another big PITA. After all the rate hikes already this is pretty much the straw that broke the camels back. I'm ready for a company that is more customer focused...
Not to mention when we had storm damage on our roof that was new when we bought the house (30 year shingles that were 5 years old) they told us the roof was too old to replace and I had to work with the agent and the claims rep to get them to finally cover it after I had a roofer right a statement about the age of the roof. I should have left then.
They tried raising my rates one other time and I got quotes from State Farm and they "fixed" my rates back for me but enough is enough.
Ok, I feel better after getting that out of my system.
